Frequently asked questions

What are the delivery charges for orders placed through the online shop?

Delivery charges are usually included in the total price. If any additional delivery fees apply, you’ll be informed before placing your order. For international shipping, delivery charges are extra and will be confirmed with you after we consult our transit partners

Which payment methods are accepted in the online shop?

You can currently pay online using our payment gateway, Razorpay, Cashfree, as well as PhonePe and PayPal.

How long will delivery take?

We typically take 4 to 6 working days from the time we receive your order confirmation to deliver. Delivery may be faster depending on your city.

How secure is shopping in the Online Shop? Is my data protected?

Our site is protected by Cloudflare, secured by Hostinger, and SSL certified, ensuring that your data and transactions are fully protected.

What happens after I place an order?

After placing your order, you will receive an order confirmation, and our team will reach out to coordinate the delivery of your order.

Will I receive an invoice for my order?

Yes, you will receive an email with your payment invoice and order confirmation.

Can I cancel my order?

Yes, cancellation requests must be submitted within 24 hours to ensure that the order has not yet been processed. For more details, please refer to our Returns & Cancellation Policy.

Can I return my order?

Yes, return requests must be submitted within 48 hours of delivery. For more details, please refer to our Returns & Cancellation Policy.

Is next-day delivery available on all orders?

We offer same-day and next-day delivery within Bangalore. Depending on your location and urgency, we can even send your order via Porter, Ola, Swiggy, or Dunzo