1. Introduction

At Bhunes.com, we take the privacy and security of our users’ personal data very seriously. As part of our commitment to transparency and compliance with applicable data protection laws, we have established this User Data Deletion Policy to explain how we handle and delete personal data upon user request.

This policy outlines your rights regarding the deletion of your personal data that we collect, how you can request data deletion, and how we handle such requests.

2. Types of Personal Data We Collect

We collect a variety of personal data when you interact with Bhunes.com, including but not limited to:

  • Name, email address, and contact information
  • Account details (e.g., username, password, preferences)
  • Payment and billing information (if applicable)
  • IP address and browsing activity (for analytics purposes)
  • Order history and transaction data
  • Communication and support requests

3. Your Right to Data Deletion

Under applicable data protection laws, you have the right to request the deletion of your personal data. This right is subject to certain legal obligations and exceptions, such as compliance with financial reporting or legal requirements.

You can request the deletion of your data at any time, and we will process your request in accordance with this policy.

4. How to Request Data Deletion

If you wish to request the deletion of your personal data, please follow the steps below:

  1. Email Request: Send an email to info@bhunes.com with the subject line: “Request for Data Deletion.”
  2. Provide Identification: In your email, please include sufficient information to verify your identity (such as your full name, email address, and account details). This is required to ensure we are deleting the data of the correct individual.
  3. Specific Requests: If you wish to delete specific types of data (e.g., account information only or all stored data), please specify in your request.

We aim to acknowledge your request within 48 hours of receipt.

5. Process of Data Deletion

Upon receiving a valid deletion request, we will:

  1. Verify Your Identity: We will verify that the request is coming from the account holder or an authorized individual.

  2. Review the Request: We will review your request and confirm which data can be deleted based on our retention policies and legal obligations.

  3. Delete the Data: Once verified and approved, we will delete your personal data from our systems, including any backups, within 30 days. This includes data associated with your account, such as:

    • Your account profile and preferences
    • Order history and transaction data
    • Contact information

  4. Exceptions: In some cases, we may not be able to delete certain data due to legal or regulatory obligations. For example, we may retain certain financial data for tax reporting purposes or where required by law. In such cases, we will inform you of the reason your data cannot be deleted and the period for which it must be retained.

6. Data Retention Period

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your data is no longer needed for business, legal, or operational reasons, we will securely delete or anonymize it.

7. Exceptions to Data Deletion

We may not be able to fulfill your data deletion request if:

  • The data is required to comply with legal obligations (e.g., tax laws, contracts).
  • The data is necessary for the establishment, exercise, or defense of legal claims.
  • The data is anonymized or aggregated in such a way that it cannot be used to identify an individual.

In these cases, we will inform you of the reason your request cannot be fully fulfilled and, if applicable, the legal basis for retaining the data.

8. Third-Party Service Providers

In some cases, we may share user data with third-party service providers to facilitate our services (e.g., payment processors, analytics providers). If your data has been shared with these third parties, we will notify them of your deletion request where necessary. However, we cannot guarantee that they will delete your data in accordance with this policy, as they may have their own data retention and deletion practices.

9. Data Deletion Confirmation

Once we have deleted your personal data, we will send you an email confirmation to inform you that the process has been completed. If we are unable to delete all of your data, we will explain why and provide any necessary details.

10. Modifications to This Policy

We reserve the right to update this User Data Deletion Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes to the policy, we will notify users via email or through a prominent notice on our website. The updated policy will always be available on this page.

11. Contact Us

If you have any questions about this User Data Deletion Policy or need further assistance with a deletion request, please feel free to contact us:

  • Email: info@bhunes.com
  • Phone: +91 9611161169
  • Mailing Address: #18 & 19, 5th A Cross, Sonappa Layout, Amruthnagar, Bangalore, Karnataka, 560092 India.

12. Conclusion

We are committed to protecting your privacy and ensuring that your data is handled responsibly. By submitting a request for data deletion, you acknowledge that we will take reasonable steps to delete your personal information, subject to legal and operational requirements.