Refund policy
Last Updated: 09/Feb/2026
At Bhunes, we are committed to providing a transparent, fair, and trustworthy shopping experience. Please read the following policies carefully to understand how returns, refunds, cancellations, and shipping are handled.
Product Information Disclaimer
Product images shown on the website are for reference purposes only. Due to differences in screen resolution, lighting conditions, and display settings, actual product colors or finishes may vary slightly. Such minor variations are natural and do not qualify as defects.
Returns Policy
Return Eligibility
We accept returns within 14 days of delivery.
You may request a return if:
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The product delivered is damaged
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The product delivered is incorrect
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You are not satisfied with the product (subject to conditions below)
Customers are advised to inspect the product immediately upon delivery.
Return Conditions
To be eligible for a return:
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The product must be unused and in its original condition
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Original packaging must be intact
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Proof of purchase is required
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The return request must be submitted within 14 days of delivery
No restocking fee will be charged on eligible returns.
Items marked as Final Sale are not eligible for return.
Return Shipping
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Customers are responsible for arranging and bearing the return shipping cost (India & International).
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We recommend using a trackable shipping service to ensure safe return delivery.
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Bhunes is not responsible for lost or damaged returns in transit.
Refund Policy
Refund Eligibility
Refunds are applicable for approved returned products that meet our return conditions.
Refund Process
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Refund requests must be raised within 14 days of delivery.
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Refunds are processed after the returned product is received and inspected.
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Refunds are issued to the original payment method.
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Processing time: Up to 7 working days after product receipt and approval.
Deductions (if applicable)
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Payment gateway or transaction processing fees may be deducted (if non-refundable by the payment provider).
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Original shipping charges are non-refundable.
There is no restocking fee.
Cancellation Policy
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Orders can be cancelled within 24 hours of placing the order.
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Cancellation requests are accepted only if the order has not been processed.
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Eligible cancellations will receive a full refund to the original payment method.
Once an order enters processing or shipping, cancellations cannot be accepted.
Shipping & Delivery
Order Processing
Orders are processed within 24 hours of confirmation.
Delivery Timeline
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India: Delivery timelines depend on the location and courier partner.
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International orders: Estimated delivery time is 6–8 business days.
Delivery timelines may vary due to customs clearance or unforeseen logistics delays.
Contact & Support
For any queries related to orders, returns, refunds, or cancellations, our support team is always available to assist you and ensure a smooth experience.
Compliance Statement
This policy is designed to comply with:
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Google Shopping & Merchant Center policies
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Facebook & Instagram Commerce requirements
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Consumer protection and payment gateway standards
Why Shop with Bhunes?
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Transparent & customer-friendly policies
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Authentic handcrafted products
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Secure payments & reliable shipping
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Trusted by customers in India and worldwide