SHIPPING POLICY

Last Updated: 14 February 2026

At Bhunes, we are committed to delivering your handcrafted products safely and efficiently. Please review our shipping policy carefully before placing your order.

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1. Order Processing Time

• Orders are processed within 24–48 hours of order confirmation.

• Orders placed on Sundays or public holidays will be processed on the next working day.

• During peak seasons or special launches, processing times may be slightly extended.

You will receive an order confirmation email once your order is successfully placed.

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2. Domestic Shipping (India)

• We ship across India using trusted courier partners.

• Estimated delivery time: 3–7 business days, depending on location.

• Remote or rural areas may require additional transit time.

Shipping charges (if applicable) are calculated at checkout.

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3. International Shipping

• We ship worldwide through reputed international courier partners.

• Estimated delivery time: 6–10 business days, depending on destination country.

• Delivery timelines may vary due to customs clearance or local regulations.

Customs & Import Duties

International customers are responsible for:

• Customs duties

• Import taxes

• VAT or local charges

These charges are determined by your country’s customs authorities and are not controlled by Bhunes.

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4. Shipping Charges

• Shipping charges are calculated at checkout based on product weight, dimensions, and delivery location.

• Any applicable free shipping promotions will be clearly mentioned on the Website.

Shipping fees are non-refundable once the order has been dispatched.

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5. Tracking Information

• Once your order is shipped, you will receive a tracking number via email or SMS.

• You can track your shipment using the courier’s tracking portal.

If you do not receive tracking details within 48 hours of dispatch, please contact our support team.

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6. Delivery Delays

While we strive to deliver within estimated timelines, delays may occur due to:

• Customs inspections

• Weather disruptions

• Courier operational issues

• Incorrect shipping details provided by the customer

Bhunes shall not be held liable for delays caused by circumstances beyond our control.

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7. Incorrect Address

• Customers are responsible for providing accurate shipping information.

• Orders returned due to incorrect or incomplete address may incur additional reshipping charges.

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8. Damaged or Lost Shipments

If your package arrives damaged:

• Please notify us within 48 hours of delivery.

• Share clear photos of the packaging and product.

If a shipment is confirmed lost in transit by the courier, we will assist with replacement or refund as per our Refund & Return Policy.

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9. Risk of Loss

All products are carefully packed before dispatch.
Risk of loss and title of products pass to the customer upon handover to the shipping carrier.

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10. Contact Us

For shipping-related queries, please contact:

Email: info@bhunes.com
Phone: +91 9611583839
Working Hours: Monday – Saturday (9:00 AM – 6:00 PM IST)